Change management/ HRM/ Management Skills – LinkedIn Serena Haenen (1969), studied Social and Organizational Psychology at the University of Leiden. She moreover holds various certificates: Organizational Behavior and Leadership, Managing and Developing Human Resources, Emotional Intelligence, training MBTI Step I and MBTI Type & Teams. After her graduation she started, and still runs, her own
Experience and scope of work: General manager with extensive business experience at national and international level. Working experience in sales, marketing and logistics within the chemical industry, retail, machine trade, service industry, interest groups, pension funds and consultancy. Skills: Organisational and strategy development. Specialist in change management under difficultcircumstances while maintaining continuity for the company.