Student support

Student Support

Graduation and Examination Board

As a boutique institute, IC University of Applied Sciences – Amsterdam has one central Graduation and Examination Board, which ensures that all decisions regarding EC Credit allocation and the awarding of degrees are regulated by an impartial body.

IC University of Applied Sciences – Amsterdam publishes Graduation & Examination Board Regulations for its BBA which is part of the Examination Guide (OER). The Exam Board, as a key institutional body, ensures the correct application of these regulations, under Dutch Law.

The Exam Board comprises of IC University of Applied Sciences – Amsterdam teachers, who are either fully employed or external consultants who teach modules, as well as two external members. The Chairperson of the Graduation & Examination Board is appointed by the Executive Management of IC University of Applied Sciences – Amsterdam. In order to comply with Dutch Law, the Graduation & Examination Board, in effect, appoints all examiners, on the basis of employment and contract arrangements with Executive Management.

The Graduation & Examination Board plans to meet eight times a year and can convene more often if required. The Exam Board is responsible to ensure that all students enrolled on the programme have the correct qualifications and entry levels as set by Executive Management. To determine these, it can use the expertise of internal or external experts in diploma/degree verification, such as Nuffic (the institute that oversees and promotes international education in the Netherlands).

To monitor the quality of examinations in respect of whether they meet the programme objectives, required competences as outlined in the relevant module guide and the educational standards and philosophy of IC University of Applied Sciences – Amsterdam, as described in the OER

To ensure examinations and evaluation leading to EC Credits (study credits) are carried out in accordance with the Education and Examination Guide (OER)

To evaluate attendance and participation in relation to assessment, plus rules and regulation as specified by relevant authorities in the Netherlands

Ensure that in all examinations, assessments, work placements and projects, the papers and instructions have a level of English that is clear, jargon free and understandable

To oversee testing and assessment processes as well as their quality. Assessments should be in line with the aims and objectives of the programmes

Confirm the grades and evaluation of all examinations, projects, work placement, assessments and the final year graduation dissertation and for all years and subjects in IC University of Applied Sciences – Amsterdam programmes

Adjudicate on infringement or irregularities in relation to the Education and Examination Guide; decide the appropriate changes and/or sanctions and rule on appeals from students in respect of their examinations, assessments and work placement grades or any other aspects of the examination procedure, in line with the complaint’s procedure

Confirm that all graduating students have met the necessary requirements, enabling the given student to receive their degree

To confirm decisions in respect of advanced placement, request for placement, credit transfers and internal promotion of and from students

Assessing the authenticity of educational certificates, degrees and diplomas

To evaluate the examination process in respect of the principles of quality assurance, ensuring continuous improvement and innovation in respect of all the various forms of assessment

Complaints and Enquiries Procedure

There are three complaint categories, all with different procedures. Please find the information on these below.

  • For complaints related to reviews and exams, please use the procedure “Complaint about reviews and exams”
  • For complaints related the organisation IC University of Applied Sciences – Amsterdam, please use the procedure “Complaint about IC University of Applied Sciences – Amsterdam.
  • For complaints related to your study in the Netherlands as an international student, please use the procedure “Complain concerning The Code of Conduct International Students Dutch Higher Education.”

If you have any questions about the procedure or what to do, please get in touch so we can ensure your complaint is resolved quickly. You can send an e-mail to or contact your mentor.

If you need any help or have any questions

Our advisors are here to help, please feel free to contact us at any time.

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